Cancellation Policy
Please review our cancellation policy and associated fees
If Cancelled After Pickup Time
Full fare, waiting time (if applicable), tolls (if applicable), Meet & Greet (if applicable), Parking Fees (if applicable) and Car Seat (if applicable) will be charged.
Optional Fees
| Service | Fee |
|---|---|
| Waiting Time | $1/minute after grace period |
| Tolls | If the route contains any toll road |
| Meet & Greet | $20 plus any parking fee |
| Child Seat | $30 for each seat |
NO FEE Cancellation
| Location | Time Requirement |
|---|---|
| Manhattan | 1 Hour Before The Pickup Time |
| NYC Boroughs | 1.5 Hours Before The Pickup Time |
| Airports | 1 Hour Before The Pickup Time |
| Everywhere Else | 3 Hours Before The Pickup Time |
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Experience premium transportation service with clear cancellation policies and transparent pricing.
Short Notice Cancellation
| Location | Fee |
|---|---|
| Manhattan | $35 For Sedans / Full Fare For All Other Vehicles |
| NYC Boroughs | Full Fare Plus Tolls (if applicable) |
| Airports | Full Fare Plus Tolls (if applicable) |
| Everywhere Else | Full Fare Plus Tolls (if applicable) |